Last Updated: December 2025
Introduction
Welcome to Level Up Life ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Level Up Life (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Information We Collect
Information You Provide to Us
Account Information
- • Email address (when you create an account)
- • Username
- • Password (encrypted)
Apple Sign-In
- • When you sign in with Apple, we receive your Apple ID identifier and, if you choose to share it, your email address
- • We do not receive any other personal information from Apple
Application Data
- • Quest completion data
- • Challenge progress
- • User statistics and experience points
- • Achievement data
- • Habit tracking information
- • User level and rank progression
Information Automatically Collected
Usage Data
- • App features you use
- • Time spent in the app
- • Quest completion patterns
- • Achievement unlocks
- • In-app navigation patterns
Device Information
- • Device type and model
- • Operating system version
- • Unique device identifiers
- • Time zone settings
- • Language preferences
How We Use Your Information
We use the information we collect to:
Provide and Maintain Our Service
- • Create and manage your account
- • Enable core app functionality (daily quests, stat tracking, leveling)
- • Track your progress and achievements
- • Save your preferences and settings
- • Provide real-time countdown for daily challenges
Improve Our Service
- • Analyze usage patterns to improve features
- • Fix bugs and technical issues
- • Develop new quest templates and features
- • Optimize app performance
Communicate With You
- • Send important updates about the App
- • Respond to your support requests
- • Provide customer service
Legal and Safety
- • Comply with legal obligations
- • Enforce our Terms of Service
- • Protect against fraudulent or illegal activity
- • Protect the rights and safety of our users
Data Storage and Security
Where We Store Your Data
- • Your data is stored using Supabase cloud services
- • Local data is stored on your device using AsyncStorage
- • We use industry-standard encryption for data transmission
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- • Encryption of sensitive data
- • Secure authentication protocols
- • Anti-exploit protection for game data
- • Limited access to personal information
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.
Third-Party Services
Supabase
We use Supabase for authentication and data storage. Their privacy policy can be found at: https://supabase.com/privacy
Apple Sign-In
When you use Sign in with Apple, you are also subject to Apple's privacy policy: https://www.apple.com/legal/privacy/
Subscription and Payment Information
In-App Purchases
- • All payments are processed through the Apple App Store
- • We do not directly collect or store payment information
- • Subscription management is handled through your Apple ID account
- • Purchase history is maintained by Apple
Your Privacy Rights
Access and Portability
You have the right to request access to the personal information we have about you and to receive a copy of your data in a portable format.
Correction
You can update your account information at any time through the App settings.
Deletion
You can request deletion of your account and personal information by:
- • Using the sign out option in settings
- • Contacting us at melonryou@gmail.com
Opt-Out
You can opt-out of:
- • Notifications through your device settings or app settings
Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately at melonryou@gmail.com.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- • Know what personal information we collect about you
- • Request deletion of your personal information
- • Opt-out of the sale of personal information (we do not sell personal information)
- • Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at melonryou@gmail.com.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- • The right to access your personal data
- • The right to rectification
- • The right to erasure
- • The right to restrict processing
- • The right to data portability
- • The right to object to processing
To exercise these rights, please contact us at melonryou@gmail.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- • Posting the new Privacy Policy in the App
- • Updating the "Last Updated" date
- • Sending you a notification (for significant changes)
You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: melonryou@gmail.com
Consent
By using our App, you consent to our Privacy Policy and agree to its terms.